Privacy Policy

Who we are

Argyll Document Solutions Ltd is a company registered in Scotland (SC743277), at 73 Duncarnock Crescent, Neilston, Glasgow G78 3HH. We decide how the personal data described here is used, which makes us its controller under UK data protection law.

If you have a question about this policy or your data, email contact@argylldocumentsolutionsltd.co.uk.

What we collect

• When you book a call: your name, your email address, the time you choose and anything you add to the booking.
• When you email or phone us: your contact details and whatever you tell us.
• When you visit this website: our hosting provider handles technical details such as your IP address, browser and the pages you request, so it can deliver the site and keep it secure.

How we use it

• To arrange and hold the call you booked, and to reply when you get in touch. We rely on our legitimate interest in answering enquiries, or on taking steps at your request before a contract.
• To provide our services if you become a client. We rely on the contract between us.
• To keep the records the law requires, such as accounts. We rely on our legal obligations.

We do not sell your data, and we do not send you marketing emails unless you have asked for them.

Who we share it with

We use a small number of providers to run the business: Cal.com for bookings, Microsoft for email, and Cloudflare to host this website. They handle your data only to provide their service to us.

If you ask us to arrange work that involves one of our partners, we share what that partner needs to do the job, and we tell you first.

Some of these providers store data outside the UK. Where they do, the transfer is covered by safeguards recognised under UK data protection law.

Cookies

This website does not use analytics or advertising cookies. The booking calendar on the Contact page is provided by Cal.com, which may store information in your browser so the calendar works.

How long we keep it

We keep enquiries that do not lead to work for up to 12 months. We keep client records for six years after the work ends, because tax law requires it.

Your rights

You can ask to see the personal data we hold about you, and ask us to correct it, delete it, limit how we use it or send it to you in a portable form. You can also object to how we use it, and withdraw any consent you have given. Email us and we will reply within one month.

If you are unhappy with how we have handled your data, you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113. We would like the chance to put it right first.

Changes to this policy

We update this policy when the way we use personal data changes. Last updated 11 November 2026.